Theory of Test Management
Two days
Testing and quality assurance techniques are now well established in the systems development life cycle. Organisations are now moving from quality control to quality assurance and even quality management. Successful organisations are beginning to achieve
virtually defect free applications and systems that work the first time.
If this is the case then how is it that other organisations are struggling to finish the development of systems and ending up with cost overruns on poor quality products?

The answer lies in the management process. Since testing is the foundation upon which quality systems are built, management of
testing is a key skill which must be
developed.

This programme will provide delegates with the latest management techniques and maximise the likelihood of success.
Objectives:
- To identify how to introduce engineering style quality management into the software production process
- To explore the role of management in removing excuses for poorly tested systems
- To cover all management aspects from project start onwards, including the management of regular updates to an established system
Intended for: Software team leaders, designers, senior programmers, professional testers, systems auditors and senior analysts, and all staff who are or will be leading a test team.

This programme covers all the techniques that a manager would need to manage the testing process effectively and efficiently. It features a systematic testing methodology that incorporates proven work practices and international testing standards.

Key points:

Day one: Managing a testing project
- Definition of what test management involves, the testing models to use, the development deliverables and processes that need testing, basic management models.
- Specifying the goal, ensuring that the test team stands a chance of succeeding.
- The team as a resource, team dynamics, the skills needed, the individual within the team.

Day two: Managing test teams
- Planning and estimating for testing, the basis for the test budget and the preparation of the plans.
- Tools and techniques that testers will need to use, the essential support techniques.
- Progressing the testing plus measurement and metrics to manage the testing work.
- The essential documentation.
- Test completion criteria, establishing reasonable and achievable test completion criteria, the documentation to progress the testing and reporting the results.
- The essential goal of process improvement, both test process and overall project processes.
- Politics and the way forward
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